Get answers to the most common questions about Scanner App Pro
General Questions
Is Scanner App Pro really free?
Yes, Scanner App Pro offers unlimited document scanning to PDF for free with no watermarks, no page limits, and professional quality. Premium features like password protection, OCR text recognition, and advanced editing tools are available with an optional subscription, but core scanning remains free forever.
How is Scanner App Pro different from other scanning apps?
Scanner App Pro stands out with true free unlimited scanning, no watermarks, password protection, and complete offline functionality. Unlike competitors who limit free users or add watermarks, we provide professional-grade scanning without restrictions. Our app also works entirely offline, perfect for travel and sensitive documents.
Can I use Scanner App Pro for business documents?
Absolutely! Scanner App Pro is designed for both personal and professional use. With password protection, professional scan quality, and integration with business cloud services like SharePoint and OneDrive, it's perfect for contracts, invoices, receipts, and confidential documents.
Does Scanner App Pro work on iPad?
Yes, Scanner App Pro works perfectly on both iPhone and iPad. The app is optimized for larger iPad screens, making it even easier to scan and review documents. All features work identically across both devices.
Features & Functionality
How do I scan multiple pages into one PDF?
After scanning your first page, tap 'Add Page' to continue scanning. Scanner App Pro automatically combines all pages into a single PDF document. There's no limit on the number of pages you can combine. You can also reorder pages, delete unwanted scans, and adjust each page individually before saving.
Can I password protect my scanned documents?
Yes, Scanner App Pro Premium includes password protection for your scanned documents. This feature encrypts your PDFs with military-grade security to keep sensitive information safe. You can set unique passwords for individual documents or use the same password for multiple files.
Does Scanner App Pro work offline?
Yes, Scanner App Pro works completely offline. You can scan documents, create PDFs, organize files, and even add signatures without an internet connection. This makes it perfect for travel, remote locations, or when handling sensitive documents that shouldn't be processed online.
What cloud services does Scanner App Pro support?
Scanner App Pro integrates with all major cloud services including iCloud, Google Drive, Dropbox, OneDrive, Box, and SharePoint. Easily save and sync your scanned documents across all your devices. The app supports both personal and business cloud accounts.
Can I add electronic signatures to documents?
Yes, Scanner App Pro includes built-in electronic signature functionality. You can create your signature once and reuse it on any document. The signature feature works offline and produces legally acceptable electronic signatures for most business purposes.
What file formats does Scanner App Pro support?
Scanner App Pro supports PDF and JPG formats for scanned documents. PDF is recommended for documents as it maintains quality and can include multiple pages. JPG format is perfect for single-page scans that need to be shared as images.
Pricing & Subscriptions
What's included in the free version?
The free version includes unlimited document scanning, no watermarks, multi-page PDFs, basic cloud sync, and automatic edge detection. You can scan as many documents as you need without any restrictions. This covers the essential needs of most users.
What premium features are available?
Premium features include password protection, OCR text recognition, advanced editing tools, batch processing, and priority support. Premium is available for $49.99/year, $9.99/month, $6.99/week, or $49.99 lifetime. Most users find the free version sufficient for their needs.
Is there a free trial for premium features?
Yes, you can try premium features with a free trial period. The trial length varies by subscription option. You can cancel anytime during the trial period without being charged. No credit card is required to use the free features.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription anytime through your iPhone's Settings > Subscriptions. When you cancel, you'll retain premium features until the end of your current billing period, then automatically revert to the free version with all your documents intact.
Technical Support
Why are my scans blurry or poor quality?
For best scan quality, ensure good lighting, steady hands, and clean camera lens. Place documents on a flat surface with even lighting (avoid shadows). If your iPhone camera lens is dirty, clean it gently with a soft cloth. The app's automatic edge detection works best when document edges are clearly visible.
How do I organize my scanned documents?
Scanner App Pro allows you to create folders, rename documents, and add tags for easy organization. You can also search through your documents by filename or content (with OCR premium feature). Use descriptive names when saving documents to make them easier to find later.
Can I edit scanned documents?
Yes, Scanner App Pro includes editing tools to adjust brightness, contrast, rotation, and cropping. You can also add annotations, signatures, and text overlays. Premium users get access to advanced editing features like perspective correction and color enhancement.
How do I share scanned documents?
Tap the share button on any scanned document to share via email, text message, cloud services, or other installed apps. You can share individual pages or entire multi-page documents. Documents can be shared as PDF or JPG files depending on your needs.
What should I do if the app crashes or freezes?
Try force-closing the app and reopening it. If problems persist, restart your iPhone and ensure you have the latest app version. Most issues are resolved by updating to the latest version. If you continue experiencing problems, contact our support team through the app's settings menu.
How much storage space does Scanner App Pro use?
The app itself uses minimal storage, but your scanned documents will use storage space on your device. A typical scanned page uses 1-3MB depending on resolution and content. You can free up space by moving older documents to cloud storage or deleting documents you no longer need.
Need More Help?
Can't find the answer you're looking for? Our support team is here to help!
📧 Email Support
Get detailed help with technical issues
Response time: 24-48 hours
📱 In-App Support
Access support directly from the app
Location: Settings > Help & Support
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Free download • No watermarks • Unlimited scanning